Tropical Storm Warning and Flash Flooding Watch Ahead of Michael

TROPICAL STORM WARNING AND FLASH FLOOD WATCH IN EFFECT FOR BRUNSWICK COUNTY

10/10/18 at 5:00 p.m.

A tropical storm warning is now in effect for Brunswick County as Hurricane Michael moves towards our area after making landfall this afternoon along the Florida Panhandle. The Towns of Caswell Beach and Oak Island have not issued any evacuation orders as of this posting. The City of Southport has issued a voluntary evacuation order.

The latest weather briefing from the National Weather Service states that our area is likely to see tropical storm force winds Thursday. Our area is expected to see between 2 to 5 inches of rain, with locally higher amounts possible. A flash flood watch is also in effect. The highest risk for storm surge is Thursday with each high tide. Tornadoes are possible as well, especially Thursday.

Guests are encouraged to stay aware of the latest weather updates for our area by watching local news stations like WECT and national news stations like The Weather Channel.

 

Precautionary Ocean Water Quality Advisory and Brunswick County State of Emergency Lifted

Oak Island Accommodations continues to welcome check-ins even as our administrative staff operates from a small satellite office while our main office is under repair. Approximately a foot of water entered our building during Hurricane Florence and we ask for your continued patience and understanding as we work to answer the high volume of calls and emails we are receiving from property owners, current guests, future guests and past guests. Any guests whose vacation rental property will not be rentable on their arrival date will be contacted directly by our office with options. All guests who do not receive notice that a move is necessary will be checked into their original rental property.
 
Conditions on the island and in Southport continue to improve every day:
 
  • The State of Emergency declaration in Brunswick County was lifted as of 9:30 a.m. today.
  • The precautionary ocean water quality advisory has been lifted for most swimming site in Brunswick County. For all the details on this update follow this link and click on the press release dated 10/2/18.
  • There is no longer a low pressure (boil water) advisory.
  • Sewer has been restored on the island.
  • Provisions at area grocery stores are being resupplied.
  • Floodwaters have receded allowing for many of the major thoroughfares to Brunswick County to reopen. For current road closures visit DriveNC.gov.
  • Many businesses have re-opened and the U.S. Open King Mackerel Tournament will continue this weekend.
 
Though there is much work to be done on our main office and at some rental properties, we are working as quickly as conditions and resources will allow to open the doors of all of our vacation rentals again. In the mean time, we want to send a sincere thank you to all of our customers who continue to keep our staff and our area in your thoughts and prayers. Those who have chosen to share kind words and support have had a profoundly uplifting impact on our office and we are extremely grateful.

Check-ins Have Resumed, Southport Boil Water Advisory Lifted

Post Florence Update – 9/26/18
 
Oak Island Accommodations has resumed check-ins. All guests who were scheduled to check in between 9/22/18 and 9/30/18 should have received an email with check-in instructions and updates concerning the condition of their vacation rental (check your junk folder too, as some inboxes will place our messages there). Property owners should log into OwnerWeb and visit the “News and Info” section for important information during the recovery process. Guests who were scheduled to check-in during the period when Hurricane Florence was making landfall should watch for an email coming in early October with further information.
 
There continue to be some circumstances on the island that could necessitate a move if situations do not improve by the time of a guest’s arrival. These include:
 
CASWELL BOIL WATER ADVISORY – The Town of Caswell Beach remains under a boil water advisory. We are hoping to hear that this has been lifted any day now, but at this time a boil water advisory is still in place.
 
OKI SEWER SERVICE ISSUES – There remain certain sections of Oak Island that still do not have adequate sewer service. If your vacation rental is located in one of the below areas and sewer service is not resumed by your arrival, our staff will find a comparable rental to move you to:
• SE 57th Street
• Pelican Drive from SE 46th to SE 57th
• E. Beach from SE 52nd to SE 58th (area eastward of beach washout – working to get road restored)
• NW 3rd to NW 13th
• Along West Yacht Dr. between NW 3rd and NW 13th
 
Thank you for your patience as we work to communicate with our guests and property owners following Hurricane Florence. Florence may have made a mess of our office building, but she did not dampen our spirit.

OIA Will Resume Check-ins This Week

Post Florence Update – 9/24/18 at 10:15 p.m.
 
Oak Island Accommodations will resume check-ins this week. All guests who were scheduled to check in between 9/22/18 and 9/30/18 should check their email accounts periodically for updates concerning the condition of their vacation rental (check your junk folder too, as some inboxes will place our messages there).
 
There continue to be some circumstances on the island that could necessitate a move if situations do not improve by the time of a guest’s arrival. These include:
 
CASWELL & SOUTHPORT BOIL WATER ADVISORIES – All of the Town of Caswell Beach and Southport remains under a boil water advisory. We are hoping to hear that this has been lifted any day now, but at this time a boil water advisory is still in place and we cannot check in guests in these areas.
 
OKI SEWER SERVICE ISSUES – As of this morning, there are certain sections of Oak Island that still do not have adequate sewer service. If your vacation rental is located in one of the below areas and sewer service is not resumed by your arrival, our staff will find a comparable rental to move you to:
• SE 57th Street
• Pelican Drive from SE 46th to SE 57th
• E. Beach from SE 52nd to SE 58th (area eastward of beach washout – working to get road restored)
• NW 3rd to NW 13th
• Along West Yacht Dr. between NW 3rd and NW 13th
 
Thank you for your patience as we work to communicate with our guests and property owners following Hurricane Florence. Florence may have made a mess of our office building, but she did not dampen our spirit.

OIA Staff Makes Great Progress on Property Assessments, Emails to Incoming Guests Out Early This Week

9/23/18 Post Florence Update 10:20 p.m.
 
The Oak Island Accommodations staff made great progress this weekend on property assessments. Guests who were scheduled to check in yesterday or today through this coming weekend should watch their inboxes for a message coming early this week with further updates.
 
Things are trending in the right direction for our office to be able to welcome visitors back soon. Here are some of the updated conditions:
 
– The Town of Caswell Beach’s mandatory evacuation for visitors is set to expire tomorrow, September 24, 2018.
 
– Brunswick County’s curfew ends tomorrow , September 24, 2018.
 
– Brunswick County government reports that “water service has been restored to all areas of the Brunswick County Public Utilities distribution system, including Boiling Spring Lakes and River Mist. A system pressure advisory [boil water advisory] remains in place for the areas of Southport, St. James, Boiling Spring Lakes, Caswell Beach, the Long Beach Road area and the George II Highway area until further written notice.
 
– The Town of Oak gave a sewer update today that notes sewer is still OFF in these areas:
 
— SE 54th – SE 57th
— Along E. Pelican from intersection of SE 54th to SE 58th (boring contract has damaged main on one of these SE streets)
— Along E. Beach from SE 52nd to SE 58th (area eastward of beach washout – working to get road restored)
Crews have been working in these areas through the weekend.
Along the streets from NW 3rd to NW 13th, and along West Yacht Dr. between NW 3rd and NW 13th, sewer is on, but we are having a few issues in this area. Please use the sewer system sparingly. Crews are also working in this area.
 
– Brunswick County will be discontinuing its food distribution sites as of today as grocery stores have been able to restock their shelves and supplies are coming into the county again.
 
Thank you for your continued patience as we work to open our doors after Hurricane Florence.

OIA Remains Closed During Property Assessments

Post Florence Update – 9/22/18 at 5:30 p.m.

As most of you are aware, we had an uninvited guest roll through our area recently named Florence. We are still picking up the pieces from the mess she left, but we are working diligently to be able to welcome our invited guests back. We just don’t know when that will be exactly. All check-ins remain suspended until further notice and we cannot say with any certainty when those will start again, though progress has been made by our staff and local officials so far this weekend.

Guests who are scheduled to check in over the next week that purchased travel insurance are encouraged to contact Red Sky with any insurance questions.

For all guests scheduled to check in over the next two weeks, we are hopeful that we will have more information available to you early next week once property assessments are completed.

We ask that you continue to watch for updates on our website and Facebook page. Any guests due to check in to a property that would necessitate a move because of damages will be contacted by phone early next week. An email will be sent out to guests due to check in over the next two weeks once assessments are complete with further information.

We ask for your continued patience as we have a small crew in place on the island currently. Our phones remain off at this time so we can concentrate on getting our office up and running and assess all our vacation properties.

We have been so impressed with the progress that has been made in a relatively short period of time to prepare our area to welcome back its residents and visitors. Here are some of the factors at play as of this posting:

  • The Town of Caswell Beach has not lifted its mandatory evacuation order for visitors and has stated they will not do so before Monday, September 24, 2018.
  • The Town of Caswell Beach and the City of Southport remain under a boil water advisory.
  • The Town of Oak Island, while no longer under a boil water advisory, still does not have adequate sewer service to portions of the island. They were not able to restore all service as they had hoped by today, but are continuing to work on repairs this weekend.
  • A nightly curfew remains in effect for Brunswick County until Monday, September 24, 2018, as many roads remain closed.
  • The city of Southport remains under a state of emergency.
  • Groceries and gas can be in short supply, but we are seeing signs that this is starting to improve.
  • Though roads on the island have improved greatly, state officials are still discouraging people from driving to southeastern North Carolina because of flooded and damaged roads. Road conditions will continue to change through the weekend as rivers continue to rise. Visit DriveNC.gov for the latest updates from the NC Department of Transportation.

We know how important your vacation is to you, but we ask for your continued patience and understanding as we work to be able to open our doors to you.

OIA Remains Closed During Property Assessments, Basic Services Continue to Improve

Post Florence Update – 9/21/18 at 7:30 p.m.

As most of you are aware, we had an uninvited guest roll through our area recently named Florence. We are still picking up the pieces from the mess she left, but we are working diligently to be able to welcome our invited guests back. We just don’t know when that will be exactly. All check-ins remain suspended until further notice and we cannot say with any certainty when those will start again.

Guests who are scheduled to check in over the next week that purchased travel insurance are encouraged to contact Red Sky with any insurance questions.

For all guests scheduled to check in over the next two weeks, we are hopeful that we will have more information available to you early next week once property assessments are completed.

We ask that you continue to watch for updates on our website and Facebook page. Any guests due to check in to a property that would necessitate a move because of damages will be contacted by phone early next week. An email will be sent out to guests due to check in over the next two weeks once assessments are complete with further information.

We ask for your continued patience as we have a skeletal crew in place on the island currently. Our phones remain off at this time so we can concentrate on getting our office up and running and assess all our vacation properties.

We have been so impressed with the progress that has been made by linemen to restore power quickly and by the efforts of the local government officials and staff to get basic services up and running again. Here are some of the factors at play as of this posting:

  • The Town of Caswell Beach has not lifted its mandatory evacuation order for visitors and has stated they will not do so before Monday, September 24, 2018.
  • The Town of Caswell Beach and the City of Southport remain under a boil water advisory.
  • The Town of Oak Island, while no longer under a boil water advisory, still does not have adequate sewer service to portions of the island, but an update from the town today says they are hopeful that all sewer service will be restored late Saturday (fingers crossed).
  • A nightly curfew remains in effect for Brunswick County until Monday, September 24, 2018, as many roads remain closed.
  • The city of Southport remains under a state of emergency.
  • Groceries and gas remain in short supply, with provisions being flown into the Cape Fear Regional Jetport and South Brunswick Middle School for the population that is currently in the county.
  • Though roads on the island have improved greatly, state officials are still discouraging people from driving to southeastern North Carolina because of flooded and damaged roads. Road conditions will continue to change through the weekend as rivers continue to rise. According to reports from the News & Observer, closures among the most heavily traveled roads include the following:
    I-95 is blocked off from milepost 56 to milepost 13 and from Dunn to Godwin, closing off most everything between U.2. 421 and Lumberton. Keep in mind that southbound lanes are closed in sections at both Benson and Rocky Mount.
    I-40 is closed between N.C. 41 in Wallace to well over the New Hanover County line.
    U.S. 74 is closed in Columbus County between mileposts 253 and 258.

We know how important your vacation is to you, but we ask for your continued patience and understanding as we work to be able to open our doors to you.

Post Florence Update – 9/20/18

Post Florence Update – 9/20/18 at 7:30 p.m.

As most of you are aware, we had an uninvited guest roll through our area recently named Florence. We are still picking up the pieces from the mess she left, but we are working diligently to be able to welcome our invited guests back. We just don’t know when that will be exactly. All check-ins remain suspended until further notice and we cannot say with any certainty when those will start again.

 

Guests who are scheduled to check in over the next week that purchased travel insurance are encouraged to contact Red Sky with any insurance questions.

 

For all guests scheduled to check in over the next two weeks, we are hopeful that we will have more information available to you early next week once property assessments are completed.

 

We ask that you continue to watch for updates on our website and Facebook page. Any guests due to check in to a property that would necessitate a move because of damages will be contacted by phone early next week. An email will be sent out to guests due to check in over the next two weeks once assessments are complete with further information.

 

We ask for your continued patience as we have a skeletal crew in place on the island currently. Our phones remain off at this time so we can concentrate on getting our office up and running.

 

We have been so impressed with the progress that has been made by linemen to restore power quickly and by the efforts of the local government officials and staff to get basic services up and running again. Here are some of the factors at play as of this posting:

 

  • The Town of Caswell Beach has not lifted its mandatory evacuation order for visitors and has stated they will not do so before Monday, September 24, 2018.
  • The Town of Oak Island, while no longer under a boil water advisory, still does not have adequate sewer service to large portions of the island.
  • Areas outside of Oak Island remain under a boil water advisory as well as a nightly curfew.
  • The city of Southport remains under a state of emergency.
  • Groceries and gas remain in short supply, with provisions being flown into the Cape Fear Regional Jetport and South Brunswick Middle School for the population that is currently in the county.
  • Though roads on the island have improved greatly, state officials are still discouraging people from driving to southeastern North Carolina because of flooded and damaged roads, including large sections of Interstate 40 and 95. Road conditions will continue to change through the weekend as rivers continue to rise. According to reports from the News & Observer:
    • S. 74 is closed from I-95 east into Columbus County and then again in several places after its merger with U.S. 76 through Columbus and Brunswick counties to Wilmington.
    • Several sections of U.S. 17 that had been closed in Brunswick County reopened Wednesday morning, but dozens of other roads in the county, including sections of N.C. 130, N.C. 133, N.C. 211, N.C. 87, N.C. 904 and N.C. 906 remain impassable.

We know how important your vacation to you, but we ask for your continued patience and understanding as we work to be able to open our doors to you again.

OIA Office Remains Closed During Clean Up, Basic Utilities Improving

Post Florence Condition Update – 9/20/18 at 1:20 p.m.

From the Town of Oak Island – “As a reminder, crews are still working to restore sewer to areas of Beach Drive, Dolphin Drive and Pelican Drive, and the side streets connected to those streets – this means sewer is not working in those areas.

System Pressure Advisory Rescinded

Based on the laboratory analysis of water samples collected from the Town of Oak Island water system on the Island portion in Brunswick County on 9-19-18, water users are hereby notified that it is no longer necessary to boil water or use bottled water for human consumption. The system has resumed normal operations. (Island System Only)

This notice is issued and effective 9-20-18.”

From the Town of Caswell Beach – “The Town of Caswell Beach now has operating sewer service throughout the town. Water has been restored to the town but we are STILL UNDER A BOIL WATER ADVISORY. Any updates on this advisory will be released as soon as available.”

OIA Office Remains Closed & Check-ins Suspended Until Further Notice

Post Florence Update – 9/19/18 at 6:00 p.m.

The Oak Island Accommodations office remains closed at this time and all check-ins remain suspended until further notice. Caswell Beach, Oak Island and Southport remain under a boil water advisory as Brunswick County Public Utilities continues to work to restore water to some customers in southeastern Brunswick County. Oak Island is working to restore sewer to the island, but there are a few areas still down (Ocean Dr., Beach Dr., Dolphin Dr., Pelican Dr.). All utilities may be interrupted from time to time as crews continue making repairs.

A statement from Brunswick County government states “The areas south of Long Beach Road, Dutchman Creek and River Mist will be out of water service until those repairs can be made. Customers may continue to experience fluctuations in pressure while water service is restored to these areas. Water is being processed and chlorinated at the 211 plant. Until the plant can fully return to normal operation, the water may appear discolored due to a slightly elevated level of iron. Customers may also notice a stronger chlorine taste and odor. Customers should be aware the area remains under a low pressure advisory. Customers should follow the recommended precautions contained in that advisory until the advisory is lifted, namely, boiling all water used for human consumption (including drinking, making ice, brushing teeth, washing dishes and food preparation) for at least one minute or using bottled water. Customers should conserve water by not washing cars, irrigating lawns or landscaping, or similar uses.”

We thank you for your support and your patience as we work to open our office again. We want nothing more than to be able to welcome you back to our area, but it will take some time. Our entire office building was flooded during Florence and at this time we have less than 10 staff members in the area. There is a shortage of food and gas on Oak Island and surrounding areas, which is also delaying efforts to begin assessing homes.

Those staff members who have been able to return from evacuation areas worked today to begin the clean up process in our office. As soon as we have an operational office and our full staff are able to return after rivers have crested and routes are less hazardous, we will begin the assessment process. Once the assessment process is complete we will reach out to guests by email with further updates.

There is no longer a curfew on Oak Island or in Southport, though a curfew is in place for unincorporated Brunswick County from 10 p.m. tonight until dawn tomorrow. Per a statement from Brunswick County government, “crews are working throughout the night to restore utility infrastructure and service but traffic on the roads at night creates unsafe conditions where they are working and delays repair work. Adhering to the curfew lets repair crews work and get infrastructure restored quicker.”

Road conditions throughout eastern NC remain hazardous as rivers crest in our area. Per the Town of Oak Island, “the bridges are open to everyone. There are still some areas with water on the roads, so please watch for those spots.”